The Budgeting Company Limited built The Budgeting App as a freemium app. This Service is provided by The Budgeting Company Limited at no cost and is intended for use as is.

This policy explains how we collect, use, store, and share your personal information when you use our Service. By using the app, you agree to the collection and use of information as described here.

We will never sell, rent, or distribute your personal information to any third parties not mentioned in this Privacy Policy.

You may delete all of your personal data at any time, either through the in‑app "Delete Account" feature or by submitting a delete account request to us.

The terms in this Privacy Policy have the same meanings as in our Terms and Conditions unless otherwise defined here.

1. Information We Collect and Use

For a better experience, we may require you to provide certain personally identifiable information, such as your email address. This information is used to operate and improve the Service and is retained as described in this policy.

The app also uses third-party services that may collect information used to identify you. These include:

2. Log Data

If the app experiences an error, we may collect data (through third‑party tools) known as Log Data. This may include your device’s IP address, device name, operating system version, app configuration, time and date of use, and other statistics.

3. Error Monitoring and Diagnostics

We use third‑party tools to help us monitor, identify, and fix errors or warnings in the app. These tools may receive limited information related to your account if it is necessary to investigate and resolve an issue.

We only share the minimum amount of data required for error detection and resolution. While we never share your personally identifiable information (such as your name or email address) with these third parties, certain non‑identifiable account‑related identifiers may be shared. These identifiers cannot be used by the third parties to access or obtain your personal information.

All third‑party error monitoring providers are bound by their own privacy and security obligations and cannot use the information for any purpose other than assisting us in diagnosing and fixing issues with the app.

4. Cookies

While we do not explicitly use cookies, the app may use third‑party code or libraries that use cookies to improve their services. You can choose to accept or refuse cookies. Refusing cookies may limit some features of the Service.

5. Data Deletion

You can delete all of your personal data at any time by:

Using the in‑app "Delete Account" feature; or
Submitting a delete account request via our form: Delete Account Request form.

Once your request is processed, all associated personal data will be permanently removed from our systems, except where retention is required by law.

6. Data Security

We take the security of your data seriously. All personal data is:

Encrypted in transit when sent between your device and our servers using secure protocols (such as HTTPS/TLS).
Encrypted at rest when stored on our servers, ensuring it remains protected even if storage systems are accessed without authorisation.

While we use industry‑standard measures to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Links to Other Sites

The app may contain links to external sites we do not operate. We are not responsible for their content, policies, or practices, and encourage you to review their privacy policies.

8. Children’s Privacy

The Service is not intended for anyone under 13 years old. We do not knowingly collect information from children under 13. If we discover that such data has been provided, we will delete it immediately. Parents or guardians who believe their child has provided personal information should contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our website. Your continued use of the Service after changes are posted means you accept the updated policy.

Effective Date: 2022-10-03 (last updated 2025-08-12)

If you have questions or suggestions about this Privacy Policy, contact us at hello [at] thebudgeting.app.